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Frequently asked questions

20 questions answered directly by the operations team. If you cannot find your question, message us on Telegram.

Getting started

What is OpenLike?
OpenLike is a self-service social media growth system: you choose a server from the price list, place the order yourself and the system processes it automatically. There are currently 7,529 servers across 29 platforms. OpenLike is built and operated by JC Media Agency Limited LLC.
How do I place an order?
Create an account at app.openlike.pro, top up your wallet by bank transfer or e-wallet, choose a server from the price list on the website, click Place an order, paste a public link and enter the quantity. The system deducts your wallet and processes the order automatically.
Who is OpenLike for?
Business owners, shop owners, agencies, resellers and creators who need to grow engagement across many accounts and platforms at publicly listed prices. Resellers can connect through the standard SMM panel API.
Do I need to provide a password?
No. Every service needs only the public link of the video, profile, page or live stream. We do not ask for your password and do not log in to your account.

Pricing and payment

How is pricing calculated?
Prices are listed per 1,000 units in VND, publicly for each server, and updated automatically several times a day. The price shown is the full amount deducted from your wallet; there are no additional fees and no custom quotes. Live viewers are priced by the number of viewers and the session duration.
How do I top up my wallet?
By bank transfer or e-wallet. Funds are credited automatically once the transaction is matched, usually within minutes. One wallet is used across all platforms.
Is there reseller pricing?
Yes. We offer volume-based discounts for resellers placing orders through the API. Message us on Telegram @openlikepro with your expected volume to have the discount enabled.
What is the minimum quantity per order?
It depends on the server. The minimum and maximum columns in the price list show the smallest and largest quantity per order. The total equals the quantity multiplied by the unit price.

Delivery time and quality

How long until an order starts?
Most servers start within minutes to a few hours, depending on the server. Timing information, where available, is stated in the server name so you can consider it before ordering.
Will the count drop?
Counts may partially drop during platform audits; this is common to all engagement services. Servers with a refill label are topped up free of charge if counts drop within the period stated in the server name; servers without the label have no refill.
What kind of accounts do the likes and followers come from?
It depends on the server. Some servers use accounts with profile photos and activity; lower-priced servers use lower-quality sources. The server name in the price list states this clearly so you can choose according to your goal.
Do YouTube views count toward monetisation requirements?
You should not expect them to. YouTube reviews watch-time sources very carefully for the Partner Program. Views from the service are suitable for improving displayed metrics but do not replace the valid watch time YouTube requires.

Refill and refunds

What if my order does not start?
The system refunds your wallet automatically within 24 hours; you do not need to file a claim. Partially delivered orders are refunded for the undelivered part.
How does refill work?
For servers with the Refill label, counts that fall below the quantity ordered within the refill period are topped up free of charge. Send the order ID via Telegram or click the refill request in your account. It does not apply when the post is deleted, the account is switched to private, the username is changed or the account is suspended by the platform.
What if I entered the wrong link?
Message us on Telegram immediately with the order ID. If the server has not started, the order is cancelled and refunded to your wallet. If the order is already running, the delivered part is not refunded.

Safety

Can buying engagement get my account suspended?
Purchased engagement falls outside the platforms' terms. When no password is provided and orders are placed at reasonable ratios, the usual risk is a partial drop in engagement; we cannot rule out risk from the platform side entirely. Consider carefully before ordering for important accounts.
How do I order to reduce risk?
Keep a reasonable ratio between views, likes and followers; split quantities instead of ordering large amounts in a short time; choose medium-speed servers for important accounts; do not combine with tools that require logging in.
What data does OpenLike store about me?
Email, transaction history, order history and the links ordered, used to process orders and refills. We do not store card details or social media passwords. See the Policies page for details.

Resellers and API

Is there an API?
Yes. A standard SMM panel API with the services, add, status and balance commands. Get your API key in your app.openlike.pro account. All services share one API.
Can another panel connect to OpenLike?
Yes. The API is designed for exactly that. Resellers receive volume-based discounts; message us on Telegram to have them enabled.